FAQs

Frequently Asked Questions

1. What products do you sell?
We specialize in men’s clothing, including T-shirts, shirts, hoodies, jackets, and everyday essentials designed for comfort and style.

2. Where are you located?
We are located at 9643 Joseph Campau Ave, Detroit, MI 48212, United States.

3. What are your business hours?
Monday – Thursday: 9:30 AM – 5:45 PM
Friday – Saturday: 9:30 AM – 6:45 PM
Sunday: Closed

4. What payment methods do you accept?
We accept major payment methods including Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Apple Pay.

5. How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 3–5 business days. Total estimated delivery time is 4–7 business days.

6. What is your order cut-off time?
Our daily cut-off time is 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). Orders placed after this time are processed the next business day.

7. Do you ship internationally?
Currently, we only ship within the United States.

8. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to track your delivery status.

9. What is your return policy?
We offer a 30-day return policy for unused and unworn items in original condition. Please refer to our Return & Refund Policy page for full details.

10. What should I do if I receive a damaged or incorrect item?
Please contact us within 3 days of delivery. We will arrange a replacement or refund at no additional cost.

11. Can I cancel or change my order?
Orders can only be modified or canceled before they are processed. Please contact us as soon as possible for assistance.

12. How can I contact customer support?
You can reach us using the following details:

Campau Clothing
9643 Joseph Campau Ave, Detroit, MI 48212, United States
Phone: +1 (313) 871-8112
Email: support@campauclothing.shop